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    Market research

    Competitive analysis & positioning

    Master planning and massing study

    Concept development

    Design brief & schematic review (Space planning)

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    Operational requirements

    Common areas & BOH

    Amenities and facilities
    (e.g. motorized pulley,multimedia system, traffic counting, mall management system, A&P

    facilities, customer service, network cabling ,etc.)

    Retail tenancy requirements

    Basic MEP provision for the Trade-Mix

    Shop & Kiosk space configurations;

    Tenancy BOH requirement

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    STRATEGIC MARKETING AND LEASING

    Strategic marketing plan and management for product enhancements and sales growth

    Brand alignment & customized tenancy mix

    Tenant banking through identifying new and emerging retailers

    Strategic Leasing

    Tenant shop-front image control and fit-out coordination

    Marketing facilities and amenities planning

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    Management

    Management

    Pre-opening preparation including management team development

    Intensive asset management to maximize return

    Locally managed with centralized support

    Management technology implementation

    Customer relationship management

    On-going research and re-positioning

    Brand planning of mall

    Exit mechanism of mall

    REITs

    Integrated investment partner

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    Corporate services

    Feasibility studies

    Investment planning

    Funding

    Strategic planning

    Human resources

    Finance

    Legal

    Information technology

    Business process improvement

    Market research

    Property management

    Strategic marketing

    Asset management

    Management audit

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